Privacy Policy

Privacy notice

This privacy notice helps you understand how we collect, use and protect your personal information you should also show this notice if you are making a booking on behalf of another person. If you have any queries about this privacy notice or how we process your personal information please contact: The Black Hole 1 wharf Hill Winchester Hampshire SO23 9NU. Telephone 01962 807010

Who are we

We are The Black Hole a ten-bedroom bed and breakfast situated in Winchester.

How we collect information about you

  • All of your personal information we hold is collected directly from you,
  • Each time you book to stay with us, here at The Black Hole,
  • Each time you interact with us, respond to communications,
  • When you make enquires about bookings
  • Send emails to us about availability

What type of information do we collect from you

Personal information we collect may include;

  • Your name
  • Your address
  • Your email address
  • Your telephone number
  • Your mobile number
  • Special requirement’s

We never collect sensitive information about you without explicit consent.

What we use your information for and the legal bases for processing

We may store and use your personal information for the purposes of:

  • Administrating your booking (as if necessary for contact between you and us.)
  • Processing your booking you have submitted
  • Contact you with informtion that’s relevant and useful to you and let you know about any changes to your booking you hold with us.

Why do we collect information?

We collect information about you for two reasons:

  • To process your booking
  • To provide you with the best service as possible

Who can access your information?

We do not sell or rent any information you provide to third parties for any reason.

Your rights

You have legal rights to control your information, for example you can ask us to show you what information we have about you and get a copy of it, correct or update information that is wrong or stop using your information.

Marketing

We may send you from time to time marketing information about deals we have going on at The Black Hole BB. If you change your mind and no longer want to receive any marketing deals you can contact us at any time to stop these. The Black Hole BB will not share your information with third parties.